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We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 14-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.
Please inspect and test all products upon receipt, the 14-day return window begins regardless of whether the products were opened or not.
Any manufacturer defects will be solved by our 90-day warranty (or 180-day warranty where applicable).
Unfortunately consumables are always a final sale (e-juice, coils, tanks, accesories, drip tips, replacement parts, rebuildable supplies, etc).
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